Installers Training System
Excellent product quality is fundamental, and proper installation and after-sales service are equally important. To ensure the final part of the sales chain is effectively implemented, we will provide the following training for installers.
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01
Product Knowledge
• Basic Functions and Features of the Product
• Technical Specifications and Parameters
• Key Components and Materials
• Product Advantages and Market Positioning
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02
Installation Training
• Pre-Installation Preparations (Environmental Assessment, Safety Inspections, etc.)
• Installation Steps and Procedures
• Usage of Installation Tools and Equipment
• Safety Regulations and Precautions
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03
Debugging and Configuration
• Initial System Start-up and Setup
• Software Configuration and Parameter Settings
• Common Issues and Troubleshooting
• How to Perform System Upgrades and Maintenance
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04
Operation and Usage
• User Interface and Operation Guide
• How to Monitor Battery Status and Performance
• User Manual and Technical Support Resources
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05
Maintenance and Servicing
• Regular Maintenance Content and Frequency
• How to Clean and Inspect the Equipment
• Prevention and Handling of Common Faults
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06
After-Sales Service
• After-Sales Service Process and Policies
• How to Handle Customer Complaints and Feedback
• Spare Parts and Replacement Services
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07
Legal and Compliance Requirements
• International Certifications and Standards for the Product (CE, UL, etc.)
• Electrical Regulations and Installation Codes in Different Countries
• Environmental Protection and Recycling Requirements
We will provide systematic installation training and real-time installation guidance to each of our customers. Installers who have completed our comprehensive training will be issued with authorized installation certificates to ensure that the products are used in the safest possible conditions.
