Installer FAQs - Installers - Green Solutions Inc.

The battery reports "Precharge failure" .

          A:1. Disconnect the inverter power cable connection and restart the BMS.
2. Contact technical support.

The battery reports "Relay Adhesion".

          A:1. Disconnect the inverter power cable connection and restart the BMS.
2. Contact technical support.

The battery reports "Discharge Over Current".

          A:1. Reduce power usage on inverter.
2. Contact technical support.

The battery reports "Discharge Cell Under Voltage”.

          A:1. Restart the BMS.
2. Ensure the inverter is set to lithium battery mode.
3. Contact technical support.

The battery reports "Discharge High Temperature” .

          A:1. Reduce power usage.
2. Observe if the ambient temperature is too high. It is recommended to keep the ambient temperature below 45℃.
3. Allow the system to rest for 6 hours before using it again.
4. Avoid frequent high-power charging and discharging.
5. Contact technical support.

The battery reports "Discharge Low Temperature”.

          A:1. Observe if the ambient temperature is too low. It is recommended to keep the ambient temperature above 10℃.
2.When Discharge Low Temperature occurs, it indicates that heating is not working. Check the status of the current battery heating relay and whether SOC is <10%.

The battery reports "Discharge Cell Voltage Difference”.

          A:1. Stop using and contact technical support.

The battery reports "Total Voltage Low”.

          A:1. Stop using and contact technical support.